n3n4 Casino — Privacy Policy

1. Introduction

n3n4 ("n3n4," "we," "us," "our") respects your right to privacy and is committed to protecting the personal data you provide to us when using the n3n4 online gaming platform at https://n3n4.co. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.

This Policy is issued pursuant to and in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). This Policy also reflects our obligations as a PAGCOR-licensed online gaming operator with respect to data governance and player data protection.

By registering an n3n4 account, accessing the Service, or submitting personal information to n3n4 in any form, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data in the manner described herein. If you do not consent to the terms of this Policy, you must not use the n3n4 Service.

This Policy should be read together with n3n4's Terms & Conditions and Responsible Gaming Policy, which are accessible from the n3n4 platform. In the event of any conflict between this Policy and the Terms & Conditions on data privacy matters, this Policy shall prevail.

2. Data Controller / Personal Information Controller

Under the Data Privacy Act of 2012, n3n4 acts as the Personal Information Controller ("PIC") in respect of personal data collected from players and users of the n3n4 platform. As a PAGCOR-licensed operator, n3n4 processes personal data in its capacity as both a gaming service provider and a regulated entity subject to statutory reporting and anti-money laundering obligations under Philippine law.

n3n4 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Policy. The contact details for the DPO are provided in Section 14 of this Policy. The DPO may be contacted for matters relating to data access, correction, objection, or any other exercise of your rights as a data subject under the DPA.

3. Personal Data We Collect

3.1 Registration and Identity Data

When you create an n3n4 account and complete the mandatory Know Your Customer ("KYC") process, we collect: full legal name as it appears on a valid Philippine government-issued identification document; date of birth; nationality; residential address; registered Philippine mobile number (with +63 prefix); email address; copy or image of government-issued identification documents (e.g., SSS Card, UMID, PhilHealth Card, LTO Driver's License, Philippine Passport, COMELEC Voter's ID); and a selfie photograph for biometric identity verification purposes.

3.2 Financial and Transaction Data

In connection with your deposits, withdrawals, and gaming activity on n3n4, we collect: GCash account number or Maya account number linked to your n3n4 wallet; bank account numbers and bank names for BPI, BDO, or Metrobank transfers; Coins.ph account information; cryptocurrency wallet addresses for USDT TRC20 transactions; and complete transaction histories including deposit amounts, withdrawal amounts, timestamps, game participation records, wager amounts, win and loss records, and bonus redemption records.

3.3 Technical and Usage Data

When you access or use the n3n4 platform, we automatically collect: IP address; device type, model, and operating system; browser type and version; session duration and login/logout timestamps; pages visited and features accessed within n3n4; referring URLs; and error logs generated during your session.

3.4 Communications Data

When you contact n3n4 customer support via live chat, email, or any other communication channel, we retain records of those communications — including the content of messages, timestamps, and any case reference numbers assigned — for customer service quality and dispute resolution purposes.

4. How We Collect Your Personal Data

n3n4 collects personal data through the following means:

• Direct Submission: Information you provide during account registration, KYC verification, payment processing, form submissions, or when contacting n3n4 support.
• Automated Technologies: Cookies, web beacons, pixel tags, and server logs that automatically record technical and usage data when you access the n3n4 platform.
• Third-Party Verification Services: Identity verification providers and credit/fraud screening services engaged by n3n4 to fulfill KYC and AML obligations.
• Payment Processors: Transaction data received from e-wallet providers (GCash, Maya), bank payment gateways, cryptocurrency processors, and Cliqq by 7-Eleven in connection with your deposits and withdrawals.
• Game Providers: Aggregated or session-level game activity data transmitted from game software providers (e.g., PG Soft, Pragmatic Play, Jili) to n3n4's platform for record-keeping and regulatory reporting.
• Regulatory Sources: Information received from PAGCOR, the AMLC, or other Philippine government agencies in connection with regulatory inquiries, compliance checks, or self-exclusion register updates.

5. Legal Basis and Purposes of Processing

n3n4 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its IRR:

5.1 Consent

Where you have given your informed, freely given, specific, and unambiguous consent to the processing of your personal data — including consent to marketing communications — n3n4 processes data on that basis. You may withdraw consent at any time by contacting the DPO, subject to any overriding legal or regulatory obligations that require n3n4 to retain or continue processing your data.

5.2 Contractual Necessity

n3n4 processes personal data as necessary to perform its obligations under the Terms & Conditions accepted by you upon account registration — including account creation and management, payment processing, game delivery, bonus administration, and customer support.

5.3 Legal Obligation

n3n4 is required by law to process certain personal data to comply with its obligations under: PAGCOR's regulatory framework and licensing conditions; the Anti-Money Laundering Act (RA 9160, as amended by RA 10365 and RA 11521) and related AMLC regulations; the Data Privacy Act of 2012 (RA 10173) and NPC issuances; and other applicable Philippine legislation governing online gaming, financial services, and data protection.

5.4 Legitimate Interests

n3n4 may process personal data where it is necessary for purposes of its legitimate interests as a regulated gaming operator, including fraud prevention, security monitoring, platform analytics, responsible gaming enforcement, and improvement of the n3n4 Service — provided those interests are not overridden by your rights and freedoms as a data subject.

6. Disclosure to Third Parties

n3n4 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data sharing agreements or regulatory requirements:

• PAGCOR and Philippine Government Agencies: In fulfillment of our licensing conditions, regulatory reporting obligations, and any lawful government order or subpoena.
• Anti-Money Laundering Council (AMLC): Suspicious transaction reports and covered transaction reports as required by the AMLA and its implementing regulations.
• KYC and Identity Verification Providers: Third-party service providers engaged to verify the identity and age of n3n4 account holders, operating under data processing agreements with n3n4.
• Payment Processors: E-wallet operators (GCash, Maya), banks (BPI, BDO, Metrobank), cryptocurrency infrastructure providers, and Cliqq by 7-Eleven, to the extent necessary to process your transactions.
• Game Software Providers: To the minimum extent required for game delivery, session management, and jackpot verification.
• IT and Platform Service Providers: Cloud hosting, cybersecurity, and platform maintenance providers bound by confidentiality and data processing obligations under Philippine law.
• Legal and Compliance Advisers: Lawyers, auditors, and compliance consultants engaged by n3n4, subject to professional confidentiality obligations.

Any third party that processes personal data on n3n4's behalf does so only under a data sharing or processing agreement that requires them to protect personal data in accordance with the DPA and this Policy.

7. Data Retention

n3n4 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable Philippine law and regulation. The following retention periods apply:

• Account and KYC records: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, consistent with AMLA requirements and Philippine BSP record-keeping standards.
• Game activity logs: Retained for the period required by PAGCOR's technical standards and audit requirements, typically a minimum of two (2) years.
• Customer support communications: Retained for two (2) years from the date of resolution, unless a longer period is required for ongoing dispute or legal proceedings.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted, anonymized, or destroyed using methods appropriate to the sensitivity of the data and consistent with NPC guidelines.

8. Data Security

n3n4 implements technical, organizational, and administrative security measures appropriate to the nature and sensitivity of the personal data it processes, consistent with the standards required under the DPA and NPC Circular No. 16-01. These measures include:

• SSL/TLS encryption on all data transmissions between your device and the n3n4 platform, including login, payment, and account management pages.
• Encryption of sensitive data at rest, including stored copies of identity documents and financial account information.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with role-based permissions and audit logs.
• Two-factor authentication (2FA) available to all n3n4 players and enforced for administrative access to backend systems.
• Regular security assessments, vulnerability scanning, and penetration testing of the n3n4 platform infrastructure.
• Employee data protection training and confidentiality obligations for all n3n4 personnel with access to personal data.
• Incident response procedures for personal data breaches, including notification to the NPC and affected data subjects within the timeframes required by the DPA and its IRR.

While n3n4 takes all reasonable steps to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own device, browser, and n3n4 account credentials.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by n3n4:

• Right to be Informed: The right to be informed of the nature, purpose, and extent of processing of your personal data before it is first collected.
• Right of Access: The right to obtain from n3n4 a copy of the personal data we hold about you and information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data we hold about you.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, or where processing is unlawful, subject to n3n4's overriding legal obligations to retain data.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, subject to n3n4's right to override your objection where it has compelling legitimate grounds.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Damages: The right to be compensated for damages suffered as a result of a violation of your rights under the DPA, as determined by the NPC or a competent Philippine court.
• Right to File a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe n3n4 has violated your rights under the DPA.

To exercise any of your rights, please contact n3n4's Data Protection Officer using the contact details in Section 14. n3n4 will respond to data subject requests within the timeframes required by the DPA and NPC regulations.

10. Cookies and Tracking Technologies

n3n4 uses cookies and similar tracking technologies to improve the functionality, performance, and security of the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the n3n4 platform — including session management, login authentication, and security features. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and previously used payment methods in the n3n4 Cashier.
• Analytics Cookies: Used to collect aggregated, anonymized data on how players use the n3n4 platform — page views, session duration, most-visited game categories — to help us improve the Service. No individual player is identified from analytics data.
• Security Cookies: Used for fraud detection, bot prevention, and anomalous login pattern detection on n3n4.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to n3n4 or using core platform features. n3n4 does not use cookies to serve third-party advertising.

11. Children's Privacy and Age Verification

The n3n4 Service is strictly restricted to individuals aged twenty-one (21) years and above, consistent with PAGCOR's minimum gambling age requirements. n3n4 does not knowingly collect personal data from individuals below the age of 21. Mandatory KYC identity verification is performed for all accounts to enforce this age restriction.

If n3n4 discovers that personal data has been collected from an individual below the minimum age, the account will be immediately suspended, all associated personal data will be deleted in accordance with applicable law, and any deposited funds will be returned through the appropriate channels. Parents or guardians who believe a minor has registered on n3n4 should contact our support team immediately at [email protected].

12. Cross-Border Data Transfers

The personal data of n3n4 players is primarily stored and processed within data centers located in the Philippines or in jurisdictions that provide an adequate level of data protection under NPC standards. Where n3n4 engages third-party service providers that process personal data in jurisdictions outside the Philippines — such as cloud infrastructure providers or international game software providers — n3n4 ensures that appropriate safeguards are in place, including data processing agreements that impose DPA-equivalent protections on the recipient.

Cross-border data transfers are conducted only to the extent necessary for the purposes described in this Policy, and only to recipients that provide equivalent personal data protection standards as required under Section 21 of the Data Privacy Act of 2012.

13. Amendments to This Privacy Policy

n3n4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, NPC issuances, PAGCOR requirements, or our data processing practices. The effective date of the current version is displayed at the top of this Policy. Material changes will be communicated to registered players via their registered email address or mobile number and/or by a prominent notice on the n3n4 platform.

Your continued use of the n3n4 Service after notification of an amendment constitutes your acknowledgment of the revised Policy. If you do not agree with the amendments, you must cease using the Service and request account closure. We encourage you to review this Policy periodically to stay informed of how n3n4 protects your personal data.

14. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your rights as a data subject, please contact n3n4's Data Protection Officer: